Help Centre
How can we help you?
Frequently Asked Questions
Table of content
Peko is an all-in-one business management platform designed to help businesses manage payments, expenses, accounting, payroll, travel, invoicing, insurance, and other operational workflows in one place.
Peko enables these services through its technology platform and integrations with regulated financial institutions and third-party service providers, helping businesses streamline operations and improve productivity.
You can create a Peko account by signing up on the Peko platform or mobile app using basic details such as your name, company name, email address, and mobile number. Once these details are submitted, your Peko account is created, and you can access the platform.
Additional information, verification, or documentation may be required later to activate or use specific services, in accordance with applicable laws and service requirements.
Peko uses industry-standard security measures, including encryption and secure authentication, to help protect user data. Personal and business information is handled in accordance with applicable data protection and privacy laws, as outlined in Peko’s Privacy Policy.
Yes. Peko supports integrations with selected accounting and financial systems to help automate expense reconciliation, reporting, and bookkeeping. Integration availability and functionality may vary depending on the platform and configuration.
You can go to the Peko dashboard to view spending activity, generate expense reports, and manage budgets. Transaction and reporting data may be subject to processing or settlement timelines, depending on the service and provider involved.
Peko provides customer support to assist with platform-related queries and issues. You can reach out to us via email at help@peko.one, by phone at +971 4 251 5354, via WhatsApp, or through the “Contact us” section on the platform. Support availability may vary by service and issue type.
Yes, Peko has a mobile app available for download for iOS and Android users.
You can update your details in your account settings within the Peko platform.
You can reset your password by selecting the “Forgot Password” option on the login page and by following the instructions sent to your registered email address.
Information provided on the platform is for general informational purposes and does not constitute legal, financial, tax, or professional advice.
Yes. Peko may suspend, restrict, or limit access to services in accordance with its terms, including for security, compliance, misuse, regulatory requirements, or risk management purposes.
Services, features, pricing, and availability may change from time to time and are subject to applicable terms.
Certain services are offered in the UAE and may not be available in other jurisdictions.