Help Centre
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Frequently Asked Questions
Table of content
Peko is an all-in-one business management platform designed to help businesses manage payments, expenses, payroll, travel, and other operational workflows in one place. Peko operates as a technology platform and does not provide regulated financial services directly.
Peko enables these services through its technology platform and integrations with regulated financial institutions and third-party service providers, helping businesses streamline operations and improve productivity.
You can create a Peko account by signing up on the Peko platform or mobile app using your details including your name, company name, email address, mobile number, Corporate PAN and GST number. Once these details are submitted, your Peko account is created, and you can access the platform, subject to applicable verification and onboarding requirements.
Additional information, verification, or documentation may be required later to activate or use specific services, in accordance with applicable laws and service requirements.
Peko uses industry-standard security measures, including encryption and secure authentication, to help protect user data subject to applicable technical and operational limitations. Personal and business information is handled in accordance with applicable data protection and privacy laws, as outlined in Peko’s Privacy Policy.
Yes. Peko supports integrations with selected accounting and financial systems to help automate expense reconciliation, reporting, and bookkeeping. Integration availability and functionality may vary depending on the platform and configuration.
You can go to the Peko dashboard to view spending activity, generate expense reports, and manage budgets. Transaction and reporting data may be subject to processing or settlement timelines, depending on the service and provider involved.
Peko provides customer support to assist with platform-related queries and issues. You can reach out to us via email at reach@peko.one, by phone at 022 489 30373, via WhatsApp, or through the “Contact us” section on the platform. Support availability may vary by service, issue type, and applicable service provider dependencies.
Yes, Peko has a mobile app available for download for iOS and Android users.
You can update your details in your profile settings within the Peko platform.
You can reset your password by selecting the “Forgot Password” option on the login page and by following the instructions sent to your registered email address.
Information provided on the platform is for general informational purposes and does not constitute legal, financial, tax, or professional advice.
Services, features, pricing, and availability may change from time to time and are subject to applicable terms.