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Privacy Policy

This Privacy Policy explains how Peko Platforms Private Limited (“Peko”, “we”, “us”, or “our”) collects, uses, discloses, stores, and protects Personal Data when individuals access or use our website, mobile applications, or other digital interfaces (collectively, the “Platform”).

This Privacy Policy has been prepared in accordance with the Digital Personal Data Protection Act, 2023, the rules framed thereunder, and other applicable laws of India. It describes the types of Personal Data we process, the purposes for which such data is processed, the safeguards we apply, and the rights available to individuals whose data we process.

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy. Where processing is based on consent, such consent is obtained in accordance with applicable law.

For the purposes of this Privacy Policy, “Personal Data” means any data about an individual who is identifiable by or in relation to such data. “Processing” refers to any operation or set of operations performed on Personal Data, whether automated or manual, including collection, recording, storage, use, disclosure, or deletion. “Data Principal” is the individual to whom the Personal Data relates, and a “Data Processor” is any third party that processes Personal Data on behalf of Peko pursuant to contractual instructions.

This Privacy Policy applies to individuals located in India who access or use the Platform. It governs all Personal Data processed by Peko in connection with the operation of the Platform and related services.This Privacy Policy should be read together with Peko’s Terms and Conditions and Cookie Policy, each of which may contain additional information relevant to your use of the Platform.

CATEGORIES OF PERSONAL DATA WE COLLECT

The categories of Personal Data we collect depend on the nature of your interaction with the Platform. This may include information you provide directly as well as information generated through your use of the Platform. We may collect the following categories of Personal Data:

  • Identity and Contact Information, such as your name, username, email address, phone number, and other contact details provided during registration or communication with us.
  • Usage Information, including details relating to how you interact with the Platform, such as usage patterns, preferences, feedback, and support communications.
  • Technical Information, which may be collected automatically, including IP address, device identifiers, browser type, operating system, access times, and access logs, for purposes of platform functionality, security, and performance.

We do not knowingly collect Personal Data beyond what is necessary for lawful and legitimate purposes. We also avoid collecting sensitive personal data, except where such collection is required or expressly permitted under applicable law.

HOW WE COLLECT PERSONAL DATA

Personal Data may be collected directly from you when you create an account, submit forms, communicate with us, or otherwise interact with the Platform. We may also collect certain data automatically through cookies, analytics tools, server logs, and similar technologies when you access or use the Platform.

In some cases, Personal Data may be obtained from lawful third-party sources, such as service providers or publicly available sources, where permitted under applicable law and only for legitimate purposes.

Users are responsible for ensuring that the Personal Data provided to Peko is accurate, complete, and kept up to date. Peko shall not be responsible for inaccuracies resulting from information provided by users.

PURPOSE OF PROCESSING AND LAWFUL BASIS

We process Personal Data only for specific, lawful purposes that are necessary for the operation and improvement of the Platform. These purposes include enabling access to the Platform, managing user accounts, communicating with users, responding to inquiries and support requests, maintaining platform security, preventing misuse or fraud, and complying with applicable legal and regulatory obligations.

Processing is carried out either on the basis of your consent, where such consent is required under law, or on the basis of legitimate uses permitted under applicable Indian law, including the Digital Personal Data Protection Act, 2023. We do not process Personal Data in a manner that is incompatible with the purposes for which it was collected.

CONSENT AND WITHDRAWAL

Where Personal Data is processed based on your consent, you have the right to withdraw such consent at any time. Consent may be withdrawn by contacting us using the details provided in this Privacy Policy or through available controls on the Platform.

Withdrawal of consent will not affect the lawfulness of processing carried out prior to such withdrawal but may limit or affect your ability to access certain features or services on the Platform.

DISCLOSURE OF PERSONAL DATA

Peko does not sell Personal Data. Personal Data may be disclosed only where necessary and lawful, including to service providers who process data on our behalf, affiliates for internal operational purposes, or government authorities where disclosure is required by law or legal process.

Any third party with whom Personal Data is shared is required to implement appropriate security measures and to process such data only in accordance with Peko’s instructions and applicable law.

In the event of a merger, acquisition, restructuring, or transfer of business, Personal Data may be transferred to a successor entity, subject to equivalent data protection safeguards.

CROSS-BORDER TRANSFERS

Personal Data is primarily processed and stored in India. Where it becomes necessary to transfer Personal Data outside India, such transfers are carried out in accordance with applicable Indian laws and are subject to appropriate contractual and technical safeguards to protect the data.

DATA SECURITY MEASURES

Peko implements reasonable technical and organisational measures designed to protect Personal Data against unauthorised access, disclosure, alteration, loss, or destruction. Access to Personal Data is restricted to authorised personnel who require such access for legitimate business purposes and are bound by confidentiality obligations.

DATA RETENTION

Personal Data is retained only for as long as necessary to fulfil the purposes for which it was collected, including compliance with applicable legal, regulatory, and contractual obligations. Once such purposes have been fulfilled, Personal Data is securely deleted or anonymised in accordance with internal retention policies.

RIGHTS OF DATA PRINCIPALS

Subject to applicable law, Data Principals have the right to request access to their Personal Data, seek correction of inaccurate or incomplete data, request deletion of Personal Data, withdraw consent where processing is based on consent, and seek grievance redressal.

Requests may be subject to verification of identity and will be addressed in accordance with applicable legal requirements and applicable laws

In accordance with applicable law, Peko Platforms Private Limited has designated a grievance redressal function to address concerns relating to the processing of Personal Data.

Grievance Officer (Designated Function): Data Protection / Grievance Redressal Team Email: grievance@peko.one

Address: 55, 2nd Floor, Lane 2, Westend Marg, Saidulajab, Gadaipur, New Delhi, South West Delhi- 110030, Delhi
We will endeavour to address grievances within the timelines prescribed under applicable law.

OTHER TERMS

Cookies: The Platform uses cookies and similar technologies to support functionality, enhance security, and improve user experience. Additional details regarding the use of cookies are set out in our Cookie Policy.

Peko may create anonymized or aggregated data sets that do not identify individuals. Such data may be used for analytics, research, and service improvement purposes.

The Platform may contain links to third-party websites or services that are not operated or controlled by Peko. We are not responsible for the privacy practices or content of such third parties, and users are encouraged to review their privacy policies independently.

The Platform is not intended for individuals under the age of 18. Peko does not knowingly process children’s Personal Data without verifiable parental consent, where such consent is required under applicable law.

This Privacy Policy may be updated from time to time to reflect changes in law, regulatory requirements, or Peko’s data processing practices. Updated versions will be published on the Platform with a revised effective date. Continued use of the Platform after such updates constitutes acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, you may contact us at info@peko.one

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© 2026 Peko Platforms Private Limited

You are responsible for verifying any information before relying on it. You are also responsible for taking all necessary precautions to ensure that any content/products/services you obtain from this platform is free of viruses.

Peko does not offer legal, financial, or other professional advice. You are solely responsible for seeking independent professional guidance tailored to your specific business needs. From our website, you can access other websites by clicking on hyperlinks to external sites. While Peko strives to provide high-quality links to useful and ethical websites, we have no control over the content and nature of these external sites. The inclusion of these links does not imply our endorsement. Peko cannot and does not take responsibility for the collection or use of personal data from any third-party site or the accuracy of third-party advertisements. We recommend reviewing the privacy policies and terms of service of any external sites you visit before engaging in any business or sharing any personal information.

ANY USE OF OR RELIANCE ON THE CONTENT IS AT YOUR SOLE RISK. THIS WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE." PEKO MAKES NO WARRANTY AS TO THE CONTENT OR INFORMATION TRANSMITTED OR MADE AVAILABLE VIA THIS WEBSITE, INCLUDING ITS ACCURACY, USEFULNESS, CURRENCY, COMPLETENESS, LEGALITY, RELIABILITY, OR AVAILABILITY, AND SHALL NOT BE LIABLE FOR ANY ERRORS OR OMISSIONS. TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, PEKO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. PEKO SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM YOUR USE OF THE PLATFORM, OR ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR MADE AVAILABLE TO YOU THROUGH ANY SERVICE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOST PROFITS, BUSINESS INTERRUPTION, OR DATA LOSS, EVEN IF PEKO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Peko reserves the right to update or modify the content of the platform, including this disclaimer, at any time without prior notice. This includes features, functionalities, and pricing. Continued use of our website following any changes constitutes your acceptance of those changes. All content on this website, including text, graphics, logos, and images, is the property of our company and is protected by copyright and trademark laws. Unauthorized use or reproduction of any content is strictly prohibited. All trademarks, service marks, and trade names are the property of their respective owners.

By using our website, you acknowledge that you have read, understood, and agreed to this disclaimer. If you require any more information or have any questions about our site's disclaimer, please feel free to contact us by email at info@peko.one.